Your Questions Answered

Ordering

How long does it take to process and deliver an order ?

We do our very best to deliver orders as quickly as possible. The majority of Meridian in-stock items ship within 1 business day. Most customers will receive their items within 2 to 5 business days. The delivery timeframe will depend on the customers location from the closest warehouse and products stock position. However, processing and delivery timeframes can vary depending on the particular product selected, please reference the shipping time frames displayed on the Product Page and in Checkout. If there are significant delays please contact customer service at (307) 333-7107.

For guaranteed delivery of items that are needed urgently, we encourage you to select the expedited shipping, which is available for many of our products. If you have questions about processing time and/or expected delivery time frames for your order, please don't hesitate to contact our customer service team.

Customer Service Contact Information:

Phone(855) 289-9676

Emailaskzoro@zoro.com

Hours*: Monday - Friday 6 a.m. - 9 p.m. (CT)

Saturday 7 a.m. - 5 p.m. (CT)

Payment

Can I pay for my order with PayPal?

Yes, you can use PayPal to pay for your order.

  1. From your Shopping Cart, select Check out with PayPal after you’ve added items to your order.
  2. Log in to your PayPal account.
  3. Review your PayPal account info. Confirm your billing and shipping information to avoid issues with your order.
  4. Click Continue.
  5. Confirm your shipping and billing information on meridianecommerce.com.
  6. Click Place Order.

You can also use PayPal when you select Check Out after adding an item to an order on meridianecommerce.com.

  1. Simply select PayPal in the Payment Method section.
  2. Log in to your PayPal account.
  3. Review your PayPal account info. Confirm your billing and shipping information to avoid issues with your order.
  4. Click Continue.
  5. Confirm your shipping and billing information on Zoro.com.
  6. Click Place Order.

Shipping

We uses our growing network of shipment centers that are strategically located across the U.S. and North America. Shipping location of each order will depend on the product ordered and stock availability. We will ship the product from the closest location to you in order to get your order to you as quick as possible.

Returns

If you are not satisfied with your order for any reason, products may be returned within 30 days of shipment for a full credit or exchange (provided the product is undamaged), with some exceptions. See our full return policy for more detailed information and instructions.

Please note that:

  • Meridian will cover the cost of return shipping.
  • Items must be returned in their original packaging.
  • You must include a copy of the original order confirmation or packing slip with your RA paperwork as proof of purchase.